Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital
What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green
In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their
Cheryl had her chair, her computer, and her med cart. Everyone in the ICU knew this; even the physicians, who wouldn’t dare sit in Cheryl’s
About 25 years ago I worked with a toxic individual. She bullied and knocked down those without power and kissed up to those with power.
I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core
Sandy was a new nurse and although she was nervous, she was relieved to find out she was one of 4 new nurses hired in
Malaya is the charge nurse on an inpatient oncology unit. She is loved by the patients but hated by her colleagues. She takes 4-5 smoke
Emily is a newer nurse manager, and it seems her organization, like many other organizations across America, is feeling the effects of the national nursing
Disruptive behaviors in healthcare impact the employees, the environment, and the patient experience. Thousands of healthcare employees over the years have experienced or witnessed incidents
Nurse retention is top of mind for every nurse executive due to the ever-growing turnover rate. More and more, healthcare organizations are feeling the sting
I’ve been drinking black coffee since I was 3 years old – it’s an Italian thing. I come from a long line of expert coffee drinkers
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