We’ve all either heard it or said it; she’s a great nurse but she’s toxic. Or, a great physician, but… Why is it that we
In a professional environment, like healthcare, you wouldn’t expect educated professionals to use vulgar language – but they do. Profanity in the workplace is one
Do you dread coming into work because you know there will be a line of employees waiting to bombard you with complaint after complaint? Do
There is an epidemic of bullying and incivility in healthcare that not only affects morale and turnover, but it also affects patient outcomes. One of
It has been validated that a positive work environment (in all industries) leads to dramatic benefits for employees, employers, and customers. Research shows that positive employees
Every year in April, the hubbub of Nurses’ Week planning is palpable. Most hospitals (although not all) are gearing up for the one-week of the
In a study of 400 leaders, about 94% of individuals stated they have worked with a toxic person. In another study, 70 to 80% of
If you’ve worked in healthcare for any length of time, you are quite familiar with the pervasive ways so called “professionals” torture each other. The
If you’ve been a nurse for any length of time, you are quite familiar with the pervasive ways nurses torture each other. The old eat
Healthcare leaders and their teams have been stretched to the max and are feeling tapped out. Even though they may love their jobs, some days
Physician incivility isn’t a new problem. Although numerous studies show the negative impact incivility has on patient outcomes, the problem persists. One of the most
The public has ranked nurses the most trusted of professionals for 19 years in a row – number one for nearly two decades. Members of
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