At the Healthy Workforce Institute, we spend a lot of our time talking and writing about bullying and incivility, but let’s take a time-out from
During my foundational workshop, Cultivating a Healthy Workforce by Eradicating Bullying and Incivility, participants have an opportunity to make a list of behaviors they’ve either
Carmelita is the OR manager in a mid-size tertiary acute care medical center. She’s been in her role for 2 ½ years and knew going
Jamie was an eager and hardworking new nurse. She was excited to land a job working in the Emergency Department at a large Level I
When I first started this journey to eradicate bullying and incivility in healthcare, my focus was on individual nurses. As soon as I “opened shop”
This post was originally published on May 6, 2013 and updated on May 7, 2019. At many of my keynote addresses, I talk about the
Every year in April, the hubbub of Nurses’ Week planning is palpable. Most hospitals (although not all) are gearing up for the one-week of the
Teresa has been a nurse in the Surgical ICU for 45 years. She’s known for her excellent clinical skills, especially when it comes to the
About 20 years ago, I quit a great job because of a toxic person. When I handed my boss my resignation, he attempted to talk
What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem? Do you sigh and say,
I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at
As a staff nurse in my unit for 11 years I was considered a clinically competent nurse. I loved working in surgical services and felt
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