For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role.
Employee recognition is getting a lot of attention lately. Some versions of employee appreciation, the employee experience, engagement, and employee recognition programs are showing up
Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide
Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference
Have you ever worked with someone who complained constantly? I bet you have. I remember a small group of nurses on the first unit I ever worked.
October is National Bully Prevention month. While the world focuses on how to stop bullying in schools, communities, and of course, the workplace, last year
October is Bully Prevention Month and I really wanted to do everything I could to help healthcare folks eradicate bad behavior. So, I took a
Have you ever hired a nurse whom you thought was a great hire? She had experience, was certified, and seemed to possess excellent clinical skills.
One of the managers I’ve been working with (within my consulting practice) shared that one of his new nurses ran off the unit crying at
Change. Back to school brings big change at our home. Back into routine, back into early mornings, back into last minute outfit changes, and back to quick sneaker double knots and
We know through various surveys and studies (Gallup is one of them) that one of the most important reasons why someone stays or leaves their
Dealing with employee bad behavior is one of the most challenging aspects of being a leader. Leaders are often heard saying, “If only my employees
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