Jamie was an eager and hardworking new nurse. She was excited to land a job working in the Emergency Department at a large Level I
When I first started this journey to eradicate bullying and incivility in healthcare, my focus was on individual nurses. As soon as I “opened shop”
This post was originally published on May 6, 2013 and updated on May 7, 2019. At many of my keynote addresses, I talk about the
Every year in April, the hubbub of Nurses’ Week planning is palpable. Most hospitals (although not all) are gearing up for the one-week of the
Teresa has been a nurse in the Surgical ICU for 45 years. She’s known for her excellent clinical skills, especially when it comes to the
What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem? Do you sigh and say,
I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at
Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone
Erik had had enough of his charge nurse, Taylor, who is a known bully. For years, everyone put up with her because she was “so
I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to
When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand
Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital
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